Thanks Chi. Because of this work we are able to get the Duo working with the Particle cloud very quickly!
In addition to this Particle supports the concept of a Product. It let’s you manage customers, firmware across many devices, etc. Here is a screenshot of the product creation dialog in Particle. Note that RedBear Duo is not listed.
We really need to use this feature to scale out our project, and picked Particle and RedBear because of their ease of connectivity and feature sets. I contacted Particle and they said the hardware provider (RedBear) is responsible for adding ‘Product’ support. Is this accurate to your knowledge? Is this on your roadmap?