Device unable to connect particle cloud


My device is blinking the Magneta colour which says that the device is unable to connect to the Particle cloud…how to resolve the issue and also i am unable to claim the device.

please help me on this issue!!!


Can you please elaborate on what is the exact error that you are getting with error code?

Adrian Gates
System Admin - Apps4Rent


Blinking magenta means that the device is receiving an image from the cloud. What is the color sequence after you powering the device?