Device unable to connect particle cloud


#1

My device is blinking the Magneta colour which says that the device is unable to connect to the Particle cloud…how to resolve the issue and also i am unable to claim the device.

please help me on this issue!!!


#2

Can you please elaborate on what is the exact error that you are getting with error code?

Regards,
Adrian Gates
System Admin - Apps4Rent


#3

Blinking magenta means that the device is receiving an image from the cloud. What is the color sequence after you powering the device?